Highways problem report form


Warning If you want to find out more about our service and policies (and don’t wish to report a defect) please take a look at the information available on our website for road maintenance, Public Rights of Way or Norfolk Trails.

This form allows you to report problems on the roads, Public Rights of Way and Norfolk Trails, that we are responsible for maintaining.


If you would like to be updated on the status of the problem you are reporting, you will need to sign in or register. Alternatively you can report issues anonymously, but reporting problems this way will mean you are unable to track their progress.


The My Norfolk account registration and sign-in process is now managed by Microsoft.

If you already have a My Norfolk account, you may need to reset your password using the Forgot your password? link on the sign-in page.

My Norfolk Account help and guidance




If not, continue to the form:





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